Online Service Request Form

Terms and Conditions (Please read carefully): 

 

1. Fill in the Online Booking Form and click on "Submit"
2. Your designated technician will contact you before coming out to arrange a suitable time of call.
3. On arrival, the technician will assess your appliance and provide you with advice and a quotation on the repair. If you accept the quote, and if the required parts are readily carried by the technician, he will repair your appliance on site. If parts need to be acquired additionally, the technician will arrange a new time with you to complete the repair.
4. On completion of the repair, the technician will provide you with an invoice for the quoted amount. As all our payments are treated as COD (cash on delivery of services), the technician will require full payment or confirmation of payment if you prefer to settle via Electronic Funds Transfer.
5. If you decide not to go ahead with the repair or if the quoted amount does not suit you, the technician may require you to cover the cost of callout (callout fee) to the extent of R450 unless otherwise prescribed.
6. By clicking "SUBMIT" on this page or by making a telephone booking you agree that you have read, understood and accepted these terms and conditions.
7. Should you wish to cancel the booking before the requested date, you may do so by calling us on 081 417 1048 or by e-mail: info@homeappliancerepairsjhb.co.za
8. Please retain your invoice as it will serve as GUARANTEE on the repair done. Please note: all our repairs carry a 6 months guarantee on parts and labor. If it occurs that the parts installed fail or an oversight in repair on our part, such a problem will be rectified at no extra charge to you.